Monday, June 29, 2009

AT&T Mathematics Error

I'm currently following donttrythis on twitter - he apparently was quoted a price of .015 cents per kb when he signed up to a service, but was charged 1.5 cents per kb. When he complained, they said that "data is charged at .015 cents, or a penny and a half, per kb".

Apparently, the difference between .015 cents and 1.5 cents is lost on AT&T. (On the other hand, his more than 50,000 Twitter followers (at the moment: 63,856) seem to help him get them to accept his claim - even though I'm not sure they still understand the mathematics.)

This case is of course similar to a maths problem Verizon wireless had some time ago.

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